Privacy Policy

Southwest Fence & Deck, Inc. (“we,” “our,” “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, and safeguard your information when you visit our website, southwestfence.com, or interact with our services.

When you visit our website or engage with us, we may collect:

• Personal Information: Name, email, phone number, address, or other details you voluntarily submit through forms, requests for estimates, or service inquiries.
• Usage Information: IP address, browser type, device type, operating system, referring website, and browsing activity on our site.
• Cookies & Tracking: We may use cookies and similar technologies to improve your website experience, analyze traffic, and understand visitor behavior.
• Communication Preferences: Your consent to receive phone calls, text messages, or emails from us.

We use the information we collect to:

• Provide services you request (e.g., fencing or outdoor living estimates).
• Respond to inquiries and customer service requests.
• Communicate with you via phone, text message (SMS), or email regarding your project, scheduling, or promotions (with your consent).
• Improve our website, services, and customer experience.
• Send updates, promotions, or newsletters (if you have opted in).
• Comply with legal obligations or protect our rights.

By providing your phone number, you may consent to receive SMS text messages from Southwest Fence & Deck, Inc., including updates about your project, appointment reminders, and promotional offers.

• Consent: You are not required to provide consent to receive text messages as a condition of purchasing any goods or services.
• Opt-Out: You can opt out at any time by replying STOP to a text message you receive from us. Standard message and data rates may apply, depending on your mobile carrier.
  Frequency: Message frequency may vary based on your interactions with us.
• Help: For assistance, reply HELP to any text message or contact us using the information provided below.

We do not sell or rent your personal information. We may share your information only with:

• Trusted Service Providers who assist in operating our website, delivering services, or conducting business (e.g., hosting, analytics, marketing support, text messaging services).
• Legal Compliance if required by law, court order, or to protect the safety, rights, or property of Southwest Fence & Deck, Inc. or others.

We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no system or method of transmission over the Internet is 100% secure.

You have the right to:

• Opt out of receiving promotional emails by using the unsubscribe link in our communications.
• Opt out of receiving text messages by replying STOP at any time.
• Disable cookies through your browser settings (note: some features of the site may not function properly).
  Request to access, correct, or delete the personal information we hold about you by contacting us directly.

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of those external sites. We encourage you to review their privacy policies.

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children. If we learn we have inadvertently collected such data, we will delete it promptly.

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our website after changes are made indicates your acceptance of the updated policy.

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

Southwest Fence & Deck, Inc.
Website: www.southwestfence.com
Email: [email protected]
Phone: 469-253-6669
Address: 823 Dozier Road, Carrollton, Texas 75010

Revised: September 3, 2025