Terms & Conditions

Thank you for visiting Southwest Fence & Deck, Inc. Whether you're browsing our site or planning a fencing project with us, we aim to be transparent and straightforward. These Terms & Conditions explain how we operate, how your information is used, and what to expect when engaging with us.

1. Who we are

Southwest Fence & Deck, Inc. is a full-service fencing provider specializing in residential and commercial fence installation, repairs, and related outdoor living solutions. Our website, southwestfence.com, exists to inform you and connect you with our expert team.

2. Using Our Website

By accessing and using our website, you agree to the following:

  • You will not use our site for any illegal purpose or violation of any local, state, or federal regulations.
  • You will not attempt to damage, disable, or interfere with the website infrastructure, software, or content.
  • You will not engage in unauthorized data scraping, harvesting, reverse engineering, or commercial exploitation of the site.
  • All content on this site (text, images, video, code, logos) is owned by Southwest Fence & Deck, Inc. or licensed to us and is protected under copyright and intellectual property laws. Unauthorized copying or use is prohibited.

3. Privacy & Data Use

We value your privacy. Details about how we collect, use, and protect your information can be found in our Privacy Policy. By using our services or submitting your information, you agree to that policy.

4. Text Messaging (SMS) Terms

By providing your phone number to Southwest Fence & Deck, Inc., you consent to receive SMS text messages from us regarding your project, appointment reminders, and promotional offers.

  • Consent: Signing up for text messages is optional and not a condition of purchase.
  • Frequency: Message frequency may vary depending on your interactions with us.
    Opt-Out: You may opt out at any time by replying STOP to a message you receive from us. After opting out, you may receive a confirmation text.
  • Help: For help, reply HELP or contact us using the information provided in the “Contact Us” section of these Terms.

Carrier Disclaimer: Message and data rates may apply. Wireless carriers are not liable for delayed or undelivered messages.

5. Estimates, Orders & Payments

  • Contact us through our website, email, or phone to request an estimate.
  • Estimates are not final until confirmed in writing.
  • Projects commence once a deposit is made and a mutual agreement is documented.
  • Payments follow the structure outlined in your quote: coverage of materials, labor, and applicable taxes.
  • We accept payment via methods specified at the time of agreement (e.g., credit card, check, ACH, etc.)

6. Scheduling & Delays

  • All project timelines are estimates and subject to change.
  • Unexpected delays (weather, supply issues, permitting) may affect the schedule.
  • We commit to communicating delays and coordinating alternative arrangements proactively.

7. Warranty & Workmanship Guarantee

  • We back our work with a 1-year workmanship warranty, covering defects arising from our installation or craftsmanship.
  • Warranty excludes natural wear, environmental factors, improper maintenance, or pre-existing conditions.
  • For warranty claims, contact us with proof of purchase and photos; we will assess and, if valid, repair or replace the affected component.

8. User Content

If you submit, post, or share content with us (including text, images, reviews, testimonials, or other materials), you represent and warrant that you own or have rights to such content. By submitting, you grant Southwest Fence & Deck, Inc. a worldwide, royalty-free, transferable, sub-licensable license to use, reproduce, modify, distribute, and display that content in connection with our services and marketing.

9. Third-Party Services & Links

Our website may contain links to third-party websites, contractors, or services. Southwest Fence & Deck, Inc. is not responsible for the content, privacy practices, or reliability of those third parties. Your interactions with such third parties are solely between you and them.

10. Equal Opportunity

Southwest Fence & Deck, Inc. complies with all applicable fair housing and anti-discrimination laws. We do not discriminate in providing our services based on race, color, religion, sex, handicap, familial status, national origin, or any other protected category under state or federal law.

11. Children’s Privacy

Our website and services are not directed toward children under 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child without verified parental consent, we will promptly delete it. Users under 18 may only use our site and services with the involvement of a parent or legal guardian.

12. International Users

Southwest Fence & Deck, Inc. operates this website from the United States. If you access our site from outside the U.S., you are responsible for complying with local laws. We make no representation that the website or services are appropriate or available for use in other locations.

13. Indemnification

You agree to indemnify, defend, and hold harmless Southwest Fence & Deck, Inc., its employees, officers, contractors, and affiliates from and against any claims, damages, liabilities, costs, or expenses (including attorney’s fees) arising from your use of the website, your submitted content, or your violation of these Terms or applicable law.

14. Intellectual Property

All content on southwestfence.com, including design, layout, code, images, and text, is the property of Southwest Fence & Deck, Inc. or protected by license. Unpermitted use (copy, reproduction, distribution) violates copyright and may result in legal action.

15. Disclaimer of Liability

While we aim for accuracy, our site and services are provided “as is,” without warranties either expressed or implied of merchantability, fitness for purpose, or non-infringement. Our liability shall not exceed the amount you paid us for our services, except as prohibited by law.

16. Termination of Use

We may suspend or terminate your access to the website at any time, without notice, if we believe you have violated these Terms, engaged in unlawful activity, or interfered with the proper operation of the site.

17. Changes to These Terms

We may update these Terms & Conditions from time to time, reflecting changes in our business or legal requirements. We will post updated terms on our site, with the Effective Date updated. Continued use of the site after changes indicates your agreement to the revised terms.

18. Governing Law

These Terms & Conditions are governed by and construed under the laws of the State of Texas, without regard to its conflict-of-law rules.

19. Entire Agreement

These Terms & Conditions, together with our Privacy Policy and any written service agreement we enter into with you, constitute the entire agreement between you and Southwest Fence & Deck, Inc. They supersede all prior communications, whether oral or written, related to your use of the website and our services.

20. Contact Us

For questions or feedback about these terms, please contact:

Southwest Fence & Deck, Inc.
Website: www.southwestfence.com
Email: [email protected]
Phone: 469-253-6669
Address: 823 Dozier Road, Carrollton, Texas 75010

Revised: September 3, 2025